#38: Salesforce Einstein GPT and the Smart CRM Market, the Law of Uneven AI Distribution, and Why the AI Productivity Narrative Is a Lie

The Marketing AI Show is back! The smart CRM market is evolving…and so are marketers and businesses with the help of AI. 
First comes ChatSpot, then comes Salesforce Einstein GPT
Coming on the heels of HubSpot’s ChatSpot announcement, Salesforce just announced Einstein GPT, a generative AI tool for its market-leading CRM. The tool, which is currently in closed pilot, creates content across marketing, sales, and service use cases.
Salesforce’s communications say, “Einstein GPT will infuse Salesforce’s proprietary AI models with …

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