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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time

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Dec. 11, 2023, 11:56 a.m. | Sawdah Bhaimiya (sbhaimiya@insider.com)

Business Insider www.businessinsider.com

Presto Automations recently admitted that most of the orders taken by its AI drive-thru chatbot are actually assisted by off-site human workers.

ai automations chatbot chat gpt drive drive thru fast food food human openai orders presto tech trending uk workers

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