AI Oversight and Human Mistakes: Evidence from Centre Court. (arXiv:2401.16754v1 [cs.LG])

Powered by the increasing predictive capabilities of machine learning
algorithms, artificial intelligence (AI) systems have begun to be used to
overrule human mistakes in many settings. We provide the first field evidence
this AI oversight carries psychological costs that can impact human
decision-making. We investigate one of the highest visibility settings in which
AI oversight has occurred: the Hawk-Eye review of umpires in top tennis
tournaments. We find that umpires lowered their overall mistake rate after the
introduction of Hawk-Eye …

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