AI-Powered Voice-based Agents for Enterprises: Two Key Challenges

Now, more than ever before is the time for AI-powered voice-based systems. Consider a call to customer service. Soon all the brittleness and inflexibility will be gone – the stiff robotic voices, the “press one for sales”-style constricting menus, the annoying experiences that have had us all frantically pressing zero in the hopes of talking […]

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