Air Canada Has to Honor a Refund Policy Its Chatbot Made Up | allainews.com

Feb. 17, 2024, 5:12 p.m. | Ashley Belanger, Ars Technica

Artificial Intelligence Latest www.wired.com

The airline tried to argue that it shouldn't be liable for anything its chatbot says.

air canada airline airlines ars technica artificial intelligence business canada chatbot chatbots honor policy

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