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Air Canada must pay damages after chatbot lies to grieving passenger about discount
Feb. 15, 2024, 9:50 p.m. | Katyanna Quach
The Register - Software: AI + ML www.theregister.com
Airline tried arguing virtual assistant was solely responsible for its own actions
Air Canada must pay a passenger hundreds of dollars in damages after its online chatbot gave the guy wrong information before he booked a flight.…
airline assistant canada chatbot information lies virtual virtual assistant
More from www.theregister.com / The Register - Software: AI + ML
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