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Airline's Chatbot Lies About Bereavement Policy After Passenger’s Grandmother Dies
Feb. 17, 2024, 6 p.m. | Sharon Adarlo
Artificial Intelligence – Futurism futurism.com
Tech Crunch Picture yourself in this scenario: your grandmother dies in another part of the country, so you get on an airline website where a friendly chatbot convinces you to buy an airplane ticket now at full price to get to the funeral and apply for a refund later for the discounted bereavement fare. But […]
air canada airline airplane apply articial-intelligence artificial intelligence chatbot country lies part policy price tech the digest website
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