Amazon-Owned Health Clinics Reportedly Training AI Chatbot to Triage Patients

Amazon's ruthless efficiency is taking hold in the healthcare industry. In 2022, it acquired the primary care service One Medical for $3 billion. Since then, The Washington Post reports, patients and employees have complained about shorter appointments, fewer staff, and less services. In keeping with the times, Amazon is also pivoting One Medical's services to […]

acquired ai chatbot amazon appointments artificial intelligence billion chatbot chatbots efficiency employees generative-ai health healthcare healthcare industry industry medical patients primary care reports service services staff the digest the times the washington post training training ai washington washington post