April 8, 2024, 10:43 a.m. | Josh Kim

Unite.AI www.unite.ai

In today's digital age, striking the right balance between automation through AI and personalized, meaningful customer interactions has become a significant challenge. While AI offers unparalleled opportunities for streamlining processes, improving efficiency, and enhancing customer service, there is a fine line between automation that amplifies the customer experience – and automation that detracts from it. […]


The post Beyond Automation: Three Strategies for Embracing AI While Preserving Personal Relationships with Customers appeared first on Unite.AI.

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