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Building an Intelligent Cloud-based Contact Center? How ASR, NLP, and NLU Tools Can Help
May 11, 2022, 6 a.m. | Kelsey Foster
News, Tutorials, AI Research www.assemblyai.com
Fifty-six percent of contact centers plan to invest in AI technology. But choosing the right AI tech is key to success today and for safeguarding that success into the future.
Whether it’s to optimize workflows that increase agent productivity, automate QA management, or support more efficient agent training,
asr building cloud cloud-based contact center industry intelligent nlp nlu tools
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