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Canada's Civil Resolution Tribunal rules that Air Canada should give a passenger a retroactive discount, which was erroneously promised by the airlines' chatbot (Susan Lazaruk/Vancouver Sun)
Feb. 16, 2024, 8:05 p.m. |
Techmeme www.techmeme.com
Susan Lazaruk / Vancouver Sun:
Canada's Civil Resolution Tribunal rules that Air Canada should give a passenger a retroactive discount, which was erroneously promised by the airlines' chatbot — A B.C. man booked an Air Canada flight to Toronto for his grandmother's funeral using the website's chatbot …
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