CEO replaces 90% of support staff with AI, praises the system on Twitter | allainews.com

July 12, 2023, 11:55 a.m. | Rob Thubron

TechSpot www.techspot.com

Shah, the 31-year-old CEO and founder of Bengaluru-based Duukan, which helps merchants to set up online stores and sell products digitally, posted that "We had to layoff 90% of our support team because of this AI chatbot. Tough? Yes. Necessary? Absolutely."

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ai chatbot article bengaluru ceo chatbot founder layoff products set staff support team twitter

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