Aug. 2, 2022, 1 p.m. | Mike Wheatley

AI – SiliconANGLE siliconangle.com


The real-time contact center intelligence provider Cresta Intelligence Inc. said today it’s updating its platform with the addition of new tools that enable smarter business insights and more capable chatbots. Cresta has created an artificial intelligence-powered platform for contact centers that’s designed to guide customer service agents on what to say and do at each […]

The post Cresta brings more AI-powered insights and chatbots to the contact center appeared first on SiliconANGLE.

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