[D] Algorithm by big tech companies should be judged on the number of customer complaints

The current state of AI/ML publication by big tech company is nothing but self-jerk at this point.

So I attended a webinar by Spotify recently where they talked about how awesome their recommendation algorithm is and how good they are at engineering.

Then just today I went on the Spotify sub and all the top post is complaining about their recommendation algorithm: [https://www.reddit.com/r/spotify/top/?t=year](https://www.reddit.com/r/spotify/top/?t=year)

Lmao I don't care if your algorithm uses some sophisticated method or reaches an accuracy of 100% …

accuracy algorithm big companies customer engineering good machinelearning paper people publication recommendation recommendation algorithm responsibility spotify state tech think think big webinar