Does Autocorrect Make Life Better?

A cautionary tale of systemic machine learning failure

One of the potential benefits of applying data science to many products and businesses is the promise of reduced friction and inconvenience in our everyday lives. The idea is that crafted machine learning models are embedded in all the devices and services we use. They will tirelessly toil to remove all manner of irritations and burdens from our lives as we become ever more free to …

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