Entertainment chatbot for the digital inclusion of elderly people without abstraction capabilities

arXiv:2404.01327v1 Announce Type: cross
Abstract: Current language processing technologies allow the creation of conversational chatbot platforms. Even though artificial intelligence is still too immature to support satisfactory user experience in many mass market domains, conversational interfaces have found their way into ad hoc applications such as call centres and online shopping assistants. However, they have not been applied so far to social inclusion of elderly people, who are particularly vulnerable to the digital divide. Many of them relieve their loneliness …

abstract abstraction applications artificial artificial intelligence arxiv call capabilities chatbot conversational cs.ai cs.cl cs.hc cs.lg current digital domains elderly entertainment experience found inclusion intelligence interfaces language language processing market people platforms processing support technologies type