Exploring LLM-based Agents for Root Cause Analysis

arXiv:2403.04123v1 Announce Type: cross
Abstract: The growing complexity of cloud based software systems has resulted in incident management becoming an integral part of the software development lifecycle. Root cause analysis (RCA), a critical part of the incident management process, is a demanding task for on-call engineers, requiring deep domain knowledge and extensive experience with a team's specific services. Automation of RCA can result in significant savings of time, and ease the burden of incident management on on-call engineers. Recently, researchers …

abstract agents analysis arxiv call cloud complexity cs.cl cs.lg cs.se development domain domain knowledge engineers experience incident integral knowledge lifecycle llm management part process rca root cause analysis software software development systems type