Fine-grained Speech Sentiment Analysis in Chinese Psychological Support Hotlines Based on Large-scale Pre-trained Model

arXiv:2405.04128v1 Announce Type: new
Abstract: Suicide and suicidal behaviors remain significant challenges for public policy and healthcare. In response, psychological support hotlines have been established worldwide to provide immediate help to individuals in mental crises. The effectiveness of these hotlines largely depends on accurately identifying callers' emotional states, particularly underlying negative emotions indicative of increased suicide risk. However, the high demand for psychological interventions often results in a shortage of professional operators, highlighting the need for an effective speech emotion …

abstract analysis arxiv challenges chinese cs.cl cs.sd eess.as fine-grained healthcare policy pre-trained model public public policy scale sentiment sentiment analysis speech suicide support type