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Klanra CEO Boasts His AI Can Do Work of 700 People After Laying Off 700 People in 2022
Feb. 28, 2024, 4:10 p.m. | Jody Serrano
Gizmodo gizmodo.com
Klarna CEO Sebastian Siemiatkowski bragged on Tuesday that his company’s new OpenAI-powered customer service chatbot was doing the work of 700 people—nearly two years after Klarna laid off about 700 people.
artificial intelligence ceo chatbot computational neuroscience customer customer service customer service chatbot cybernetics klarna openai people sebastian siemiatkowski service tuesday work
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