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Klarna Says the Quiet Part Out Loud - Generative AI Can Replace a Lot of Contact Center Staff
Feb. 29, 2024, 7:15 a.m. | Bret Kinsella
Synthedia synthedia.substack.com
ai assistant assistant benefits center contact center customer customer service customer support generative klarna language language models large language large language models llm openai part service staff support
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