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Make your oncall easy with Savvy's AI
April 21, 2024, 1:07 a.m. | Divya A
DEV Community dev.to
Depending on the developer in charge of the oncall, an issue can be resolved in 15 minutes or after many hours and numerous escalations till the right person is paged.
Creating and sharing expertise to resolve user facing incidents is a critical requirement for a well functioning engineering team.
However, sharing the tools and knowledge to resolve user incidents is a high friction, manual process. Runbooks and commands are stored in general purpose editors like Slab, Notion, Google Docs, Microsoft …
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