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Obamacare Call Center Staff Strike Over Steep Health Care Costs and Scarce Bathroom Breaks

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Nov. 9, 2023, 9:37 p.m. | Caitlin Harrington

Artificial Intelligence Latest www.wired.com

Staff at US federal contractor Maximus claim they only get six minutes a day to use the bathroom, are monitored by an AI system that reports them for going off-script, and can’t afford health care.

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