Social Orientation: A New Feature for Dialogue Analysis

arXiv:2403.04770v1 Announce Type: cross
Abstract: There are many settings where it is useful to predict and explain the success or failure of a dialogue. Circumplex theory from psychology models the social orientations (e.g., Warm-Agreeable, Arrogant-Calculating) of conversation participants and can be used to predict and explain the outcome of social interactions. Our work is novel in its systematic application of social orientation tags to modeling conversation outcomes. In this paper, we introduce a new data set of dialogue utterances machine-labeled …

abstract analysis arxiv conversation cs.cl cs.lg dialogue failure feature interactions psychology social success theory type warm