Feb. 29, 2024, 11:01 a.m. | Steven Greenhouse

Artificial intelligence (AI) | The Guardian www.theguardian.com

Artificial intelligence can make companies more efficient and workers happier – or cause mass misery. The choice is ours

As artificial intelligence spreads rapidly across America’s economy, there’s a lively debate about how it will transform the future of work. What many people fail to realize is that AI has already changed millions of workers’ jobs – often for the worse.

At Amazon, some warehouse and delivery drivers complain that AI-driven bots have fired them without any human intervention whatsoever. …

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