Why Your Call Center Needs AI-powered Conversation Intelligence | allainews.com

Nov. 10, 2022, 2 p.m. | Editorial Team

insideBIGDATA insidebigdata.com

In this contributed article, Brian Steele, VP Product Management at Gryphon.ai, discusses how conversational AI tools in call centers are developing language modeling and predictive analytics to help sales representatives streamline the sales process.

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