A CEO who replaced 90% of his support staff with an AI chatbot says copy-paste jobs are gone | allainews.com

Oct. 6, 2023, 5:11 a.m. | Kai Xiang Teo (kteo@insider.com)

Business Insider www.businessinsider.com

"That job is gone, 100 percent." Suumit Shah, the CEO of ecommerce company Duukan, told the Washington Post.

ai ai chatbot artificial intelligence ceo chatbot chatbots customer service ecommerce future of work job jobs staff support suumit shah tech insider the washington post washington

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