May 13, 2022, 1:11 a.m. | Changhong Yu, Chunhong Zhang, Qi Sun

cs.CL updates on arXiv.org arxiv.org

The goal of building intelligent dialogue systems has largely been separately
pursued under two motives: task-oriented dialogue (TOD) systems, and
open-domain systems for chit-chat (CC). Although previous TOD dialogue systems
work well in the testing sets of benchmarks, they would lead to undesirable
failure when being exposed to natural scenarios in practice, where user
utterances can be of high motive-diversity that fusing both TOD and CC in
multi-turn interaction. Since an industrial TOD system should be able to
converse with …

arxiv conversation systems

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