all AI news
A Google-powered chatbot is handling GM’s non-emergency OnStar calls
Aug. 29, 2023, 6:30 p.m. | Will Shanklin
Engadget www.engadget.com
General Motors is taking Google’s AI chatbot on the road. The automaker announced today that it’s using Google Cloud’s Dialogflow to automate some non-emergency OnStar features like navigation and call routing. Crucially, the automaker claims the bot can pinpoint keywords indicating an emergency situation and “quickly route the call” to trained humans when needed. GM says the system frees up OnStar Advisors to spend more time with customers requiring a live human.
According to GM, the OnStar Interactive Virtual Assistant …
More from www.engadget.com / Engadget
Apple's third-gen AirPods are back on sale for $140
1 day, 18 hours ago |
www.engadget.com
The Morning After: The verdict on the Rabbit R1
1 day, 20 hours ago |
www.engadget.com
Jobs in AI, ML, Big Data
Lead Developer (AI)
@ Cere Network | San Francisco, US
Research Engineer
@ Allora Labs | Remote
Ecosystem Manager
@ Allora Labs | Remote
Founding AI Engineer, Agents
@ Occam AI | New York
AI Engineer Intern, Agents
@ Occam AI | US
AI Research Scientist
@ Vara | Berlin, Germany and Remote