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Acknowledgment of Emotional States: Generating Validating Responses for Empathetic Dialogue
Feb. 21, 2024, 5:48 a.m. | Zi Haur Pang, Yahui Fu, Divesh Lala, Keiko Ochi, Koji Inoue, Tatsuya Kawahara
cs.CL updates on arXiv.org arxiv.org
Abstract: In the realm of human-AI dialogue, the facilitation of empathetic responses is important. Validation is one of the key communication techniques in psychology, which entails recognizing, understanding, and acknowledging others' emotional states, thoughts, and actions. This study introduces the first framework designed to engender empathetic dialogue with validating responses. Our approach incorporates a tripartite module system: 1) validation timing detection, 2) users' emotional state identification, and 3) validating response generation. Utilizing Japanese EmpatheticDialogues dataset - …
abstract arxiv communication cs.cl dialogue framework human key psychology responses study the key thoughts type understanding validation
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