AI: A Customer Service Revolution?

#DataScience #KenJee #ai

This past week I had the opportunity to attend #ZendeskRelate with my friends @TinaHuang1 and @Miki_ML! The conference was all about how AI is changing the customer service space. Zendesk recently announced a partnership wit OpenAI, and they are rolling out a suite of LLM products that directly impact how customers interact with companies. Find out what I learned about AI's takeover of this space. Have you already seen this happening in your interactions with companies?

If …

conference customer customers customer service datascience impact llm openai partnership products service space wit zendesk