AI can boost service for vulnerable customers

Artificial intelligence has become the Swiss Army knife of the business world, a universal tool for increasing sales, optimizing efficiency, and interacting with customers. But new research explores another purpose for AI in business: to contribute to the social good. It can do so by helping businesses better serve vulnerable consumers: anyone in the marketplace who experiences limited access to and control of resources.

artificial artificial intelligence become boost business businesses consumers customers efficiency good intelligence research sales serve service social tool vulnerable world