all AI news
AI Customer Service Bot Disabled After Trashing Company Using It
Artificial Intelligence – Futurism futurism.com
Customer Disservice The UK-based package delivery service DPD has disabled parts of its AI chatbot service after the bot was caught swearing at customers and insulting DPD, multiple outlets have reported. DPD's trouble began late last week when a musician named Ashley Beauchamp took to X-formerly-Twitter to share his bizarre experience with the AI-powered bot. […]
ai ai chatbot ai customer service artificial intelligence began bot chatbot chatbots customer customers customer service delivery dpd multiple musician package service the digest twitter