Dec. 7, 2023, 10 a.m. | Daniela Sirtori-Cortina

Bloomberg Technology bloomberg.com

Checkers and Carl’s Jr. are among US fast-food chains hailing AI-powered drive-thrus as labor-zapping wizards that speed up service. But a popular provider of these systems recently revealed a crucial part of how it gets so many orders right: humans.

ai-powered checkers drive food humans labor orders part popular provider service speed systems

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