Feb. 1, 2024, 8:48 p.m. | Will Shanklin

Engadget www.engadget.com

Amazon launched a new generative AI shopping assistant, Rufus, on Thursday. The chatbot is trained on Amazon’s product catalog, customer reviews, community Q&As and “information from across the web.” It’s only available to a limited set of Amazon customers for now but will expand in the coming weeks.


The company views the assistant as customers’ one-stop shop for all their shopping needs. Rufus can answer questions like, “What to consider when buying running shoes?” and display comparisons for things such …

ai-powered amazon arts & entertainment assistant chatbot community customer customer reviews customers expand generative information media product reviews set shopping the company web will

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