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Amazon made an AI bot to talk you through buying more stuff on Amazon
The Verge - All Posts www.theverge.com
Image: Amazon
Amazon has taken the wraps off of an AI shopping assistant, and it’s called Rufus — the same name as the company’s corgi mascot. The new chatbot is trained on Amazon’s product library and customer reviews, as well as information from the web, allowing it to answer questions about products, make comparisons, provide suggestions, and more.
Rufus is still in beta and will only appear for “select customers” before rolling out to more users in the coming …
amazon assistant bot chatbot customer customer reviews image information library mascot new chatbot product reviews shopping talk the company through web