Aug. 14, 2023, 2:30 p.m. | Sarah Perez

TechCrunch techcrunch.com

Amazon announced this morning it will begin to leverage generative AI to help customers better understand what customers are saying about a product, without necessarily having to read through dozens of individual reviews. The retailer says it will use the new technology to provide a short paragraph of text right on the product detail page […]

ai amazon artificial intelligence commerce customers generative new technology product product reviews reviews technology text through

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