Dec. 8, 2023, 3:44 p.m. | Mia Sato

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Illustration by Alex Castro / The Verge


Artificial intelligence-powered drive-thru company Presto Automation described itself as “one of the largest labor automation technology providers in the industry,” and boasted its ability to increase sales and “save” human labor time.


But according to recent filings with the US Securities and Exchange Commission, off-site human workers are stepping in and completing over 70 percent of orders.


Despite the company’s branding and marketing suggesting magical drive-in tech, Presto Automation uses workers in places …

alex artificial artificial intelligence automation automation technology drive fast food food human illustration industry intelligence labor philippines presto sales save technology technology providers workers

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