Apple gets smart about tech support and genAI

Self-healing machines are becoming a reality, one generative AI (genAI) fault diagnosis tool at a time; one day, even your iPhone will tell you when it thinks it has a problem.

That’s the logical next step to this Apple AI story from MacRumors, which explains that  the company is, quite logically, building a ChatGPT-like tool allegedly called “Ask.”

Ask is a focused assistant trained using Apple’s own tech support data. It might use technology similar to the LLMs used …

apple apple ai artificial intelligence building diagnosis genai generative generative-ai iphone machines next reality smart story support tech tech support the company tool will