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Are you ready to back up your AI chatbot's promises? You'd better be
Feb. 23, 2024, 11:33 a.m. | Steven J. Vaughan-Nichols
The Register - Software: AI + ML www.theregister.com
Air Canada discovered the hard way that when your AI chatbot makes a commitment, your company will be on the hook for it
Opinion I keep hearing about businesses that want to fire their call center employees and front-line staffers as fast as possible and replace them with AI. They're upfront about it.…
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