As M365 Copilot launch looms, businesses likely to move cautiously

Less than a year after generative AI (genAI) made a splash with the public launch of OpenAI’s ChatGPT 3.5, Microsoft is about to make its Copilot assistant available within its ecosystem of productivity and collaboration applications. The rollout begins Nov. 1.

But while Microsoft has moved quickly to incorporate genAI into tools such as Word, Excel, and Teams, many Microsoft 365 customers are expected to take a cautious approach to deploying Copilot within their organizations. This means a …