Automating and Streamlining Customer Service Workflows - with Sunil Tahilramani of UiPath

Our guest this week is Sunil Tahilramani, Head of Artificial Intelligence at UiPath. With nearly a decade of experience in AI roles at Microsoft, Sunil has been with UiParth for almost two years now. In this episode, Sunil speaks about a particular use-case for RPA and artificial intelligence around routing email messages to clients. Specifically, he discusses the right combination of RPA and AI looks like to streamline and automate customer service workflows. If you've enjoyed or benefited from the …

customer service uipath workflows