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CEO replaces 90% of support staff with AI, praises the system on Twitter
July 12, 2023, 11:55 a.m. | Rob Thubron
TechSpot www.techspot.com
Shah, the 31-year-old CEO and founder of Bengaluru-based Duukan, which helps merchants to set up online stores and sell products digitally, posted that "We had to layoff 90% of our support team because of this AI chatbot. Tough? Yes. Necessary? Absolutely."
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ai chatbot article bengaluru ceo chatbot founder layoff products set staff support team twitter
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