Chatbots promise a future that will never arrive

Conversing with your computer has been a dream of futurists and technologists for decades. When you look at 2004’s state of the art, it’s staggering to see how far we’ve come. There are now billions of devices in our hands, and homes that listen to our queries and do their very best to answer them. But for all of the time, money and effort, chatbots of any stripe have not swallowed the world as their creators intended. They’re miraculous. They’re …

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