Feb. 22, 2024, 1:43 p.m. | Rachel J.C. Fu, Chair & Professor of Department of Tourism, Hospitality and Event Management | Director of the Eric Friedheim Tourism Institute, Unive

Artificial intelligence (AI) – The Conversation theconversation.com

Will the hotels of the future involve fewer front desk clerks and more automated service? A hospitality expert who has written a new book on the subject weighs in.

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