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Conversational Process Modelling: State of the Art, Applications, and Implications in Practice. (arXiv:2304.11065v1 [cs.CL])
cs.CL updates on arXiv.org arxiv.org
Chatbots such as ChatGPT have caused a tremendous hype lately. For BPM
applications, it is often not clear how to apply chatbots to generate business
value. Hence, this work aims at the systematic analysis of existing chatbots
for their support of conversational process modelling as process-oriented
capability. Application scenarios are identified along the process life cycle.
Then a systematic literature review on conversational process modelling is
performed. The resulting taxonomy serves as input for the identification of
application scenarios for …
analysis application applications apply art arxiv bpm business business value chatbots chatgpt conversational identification life life cycle literature modelling paraphrasing practice process review state state of the art support taxonomy value work