Customer Churn

Looking at upskilling myself in my current role as an Analyst and beginning a project in python my manager has loosely provided parameters for.

Goal of project: Try to predict customers who might churn / analyse retention. Dataset i am using does not have any customers who already churned.

dataset: 3 years of daily user activity using company's service. not much segmentation except for their general industry and region.

Hypothesis: Decreasing activity relative to their past consumption may indicate about …

analyst churn current customer customers datascience dataset manager project python retention role upskilling