all AI news
Customer service automation is about getting ahead of problems
June 14, 2022, 1 a.m. | Patrick Nelson
AI – SiliconANGLE siliconangle.com
Asking a customer multiple times what their problem is a fundamental example of customer service agent manual toil that should be replaced with automation, says an executive at a company specializing in machine learning algorithms for CS. “Having to open up a system to get the status of something and then pivot over to my […]
The post Customer service automation is about getting ahead of problems appeared first on SiliconANGLE.
ai aiops algorithms artificial intelligence automation business resilience cube event coverage customer experience customer service cybersecurity hybrid computing multicloud news pagerduty summit 2022 pdsummit process automation sre thecube
More from siliconangle.com / AI – SiliconANGLE
Jobs in AI, ML, Big Data
Senior ML Researcher - 3D Geometry Processing | 3D Shape Generation | 3D Mesh Data
@ Promaton | Europe
Senior AI Engineer, EdTech (Remote)
@ Lightci | Toronto, Ontario
Data Scientist for Salesforce Applications
@ ManTech | 781G - Customer Site,San Antonio,TX
AI Research Scientist
@ Gridmatic | Cupertino, CA
Data Engineer
@ Global Atlantic Financial Group | Boston, Massachusetts, United States
Machine Learning Engineer - Conversation AI
@ DoorDash | Sunnyvale, CA; San Francisco, CA; Seattle, WA; Los Angeles, CA