Customers complain that Copilot isn't as good as ChatGPT, Microsoft blames misunderstanding and misuse

Microsoft's tactics when it comes to pushing Copilot onto users are comparable to its Windows 10 and 11 upgrade campaigns. The Redmond giant has launched a Pro subscription, is quietly installing the Copilot app on Windows PCs, and recently released the new Surface Pro 10 and Surface Laptop 6 with dedicated Copilot buttons.

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