Data democratization made real at scale – A case study | Cypher 2022

By Shubhro Pal Global Head- Lean Digital Transformation at Genpact

Decision-making is fundamental to driving business value in any process or Operating unit. Businesses and Operations are realising that their job description is changing from “managing and executing transactions” to “generating insights which help in better decision making”. This needs complete repivot on the skilling of an Operations – both in terms of content, scale and speed. Data Democratization would enable Citizen Insight generation which will become a competitive differentiator …

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