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Data Science for Customer Experience | Cypher 2022
Oct. 13, 2022, 12:07 p.m. | Analytics India Magazine
Analytics India Magazine www.youtube.com
- Traditional methods for CX are not suited for the digital era - Customer Data Lake is a pre-requisite for data-driven CX - Data Analytics journey for CX should evolve in 4 stages - Practical use cases for application of Data Science for CX
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